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Introduction

AI Chatbot Agent believes in transparency about how data is collected and used. This Cookie Policy explains how and when cookies are used when you visit our website or use our services.

This policy is published in compliance with Indian laws including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and related regulations.

What is a Cookie?

Cookies are small text files stored on your computer or mobile device when you visit a website. They allow websites to remember your preferences, login sessions, and interactions.

Session cookies last only while your browser is open, while persistent cookies remain stored until they expire or are deleted.

Does AI Chatbot Agent Use Cookies?

Yes. AI Chatbot Agent uses cookies and similar technologies such as web beacons, pixels, and local storage to improve user experience, analyze traffic, and enhance security.

We may also use third-party cookies such as analytics tools to understand how users interact with our platform.

How We Use Cookies

Cookies may be used for the following purposes:

Remembering login sessions
Improving website performance
Personalizing user experience
Security and fraud detection
Analytics and product improvements

Categories of Cookies

Authentication

These cookies identify you when you log in and help us provide personalized experiences.

Security

Security cookies help detect suspicious activities and protect accounts from unauthorized access.

Preferences

These cookies remember user preferences such as language and interface settings.

Analytics

Analytics cookies help us understand website performance and user behavior so we can improve our services.

Marketing

Marketing cookies may be used to measure campaign effectiveness and deliver relevant marketing content.

Legal Basis for Using Cookies

Under the Digital Personal Data Protection Act, 2023, cookies may be used under the following bases:

Necessary Cookies: Required for website functionality.
Analytics Cookies: Used with your consent to improve performance.
Marketing Cookies: Used with your explicit consent for advertising purposes.

Managing and Deleting Cookies

You can manage your cookie preferences through our website cookie manager or through your browser settings.

Disabling cookies may affect certain functionality of our website.

Data Retention

Necessary cookies: Session or up to 1 year
Analytics cookies: Up to 2 years
Marketing cookies: Up to 2 years

After this period, data is deleted or anonymized automatically.

Children's Data

Our services are not directed toward children under the age of 18. We do not knowingly collect personal data from children through cookies.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time. Any updates will be posted on this page with an updated “Last Updated” date.

Contact Information

AI Chatbot Agent

[Complete Registered Office Address]
[City], [State] - [Pin Code], India

Email: privacy@aichatbotagent.co.in

Grievance Officer: grievance@aichatbotagent.co.in

Phone: [Contact Number]